Chris Henderson

About Chris Henderson

Senior Operations and Transformation Leader with deep experience scaling multi-site, global organizations through system design, operating model clarity, and people-centered leadership. Proven ability to translate executive vision into sustainable day-to-day operations, align creative and technical teams, and build resilient cultures during periods of change.

Experience

1. Director of Medical Operations, Scientific Communications

   Amgen

   Oct 2023 — Present · US

   I lead global operations and platform strategy for Scientific Communications, partnering across Medical Affairs to modernize how scientific content is planned, produced, governed, and scaled. My work sits at the intersection of people, systems, and strategy, helping teams operate more effectively while navigating large-scale organizational change.I focus on building sustainable operating models that combine digital platforms, automation, and clear governance, while empowering teams to design and own solutions that actually work in practice.Highlights- Led large-scale automation and process redesign initiatives, delivering a 50% improvement in operational efficiency and $500K+ in annual vendor savings- Drove consecutive 20% year-over-year budget reductions through vendor optimization and intelligent licensing strategies, while increasing overall team output and engagement- Partnered closely with executive leadership to shape annual and multi-year capability roadmaps, influencing strategy beyond traditional operations- Established the Amgen India Scientific Communications Operations capability, defining operating models, interviewing and hiring 15+ team members, and building a matrixed global organization of 50+ contributors- Recognized as a trusted and inspirational leader within Amgen’s Medical Affairs transformation infrastructure.

Education

• UC San Diego

  Copyediting

• Weber State University

  Musical Theatre

• Viewmont High School

  High School Diploma, General

  1999

• University of Utah

  Bachelor of Arts (B.A.), Film Studies

Skills

• Copywriting
• Access
• Post Production
• Video Editing
• Multitasking
• Proofreading
• Chicago Style
• Content Management Systems (Cms)
• Creative Writing
• Ross Switcher
• Broadcast Television
• Copyediting
• Enps
• Google Docs
• Ap Stylebook
• Comedy
• Broadcast
• Powerpoint
• Microsoft Excel
• Canon Dslr
• Outlook
• Microsoft Word
• Media Production
• Acting
• Writing
• Film Production
• Problem Solving
• Video Production
• Playwriting
• Screenwriting
• Editing
• Television
• Technical Writing
• Copy Editing
• Singing
• Microsoft Office
• Sony Vegas