Chris Hayes
Sales Representative at Jackson Services
- Role
- Call Center Team Lead Supervisor at Randstad USA
- Location
- Omaha, NE, US
- LinkedIn followers
- 500 followers
Experience
Call Center Team Lead Supervisor
Oct 2018 — Present · Omaha, NE, US
Supervising/coaching customer care reservation specialists in call centerMonitor productivity metrics and schedules to ensure adequate staffingHuman resourcesManaging payrollIn charge of orientation for new traineesCall monitoringHandling/managing write up consequencesDeveloping employeesTraining employees
Education
Burke High School
Diploma, Business Administration
1994 — 1998
Kaplan University
ASSOCIATES, BUSINESS ADMINISTRATION
2008 — 2010
Kaplan University
Associates Degree, business administration
2008 — 2010
Skills
- Salesforce.com
- Cold Calling
- Customer Satisfaction
- Business
- Time Management
- Supervising
- Management
- Sales
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