Chris Harris
VP, Customer & Partner Experience @Quantexa
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WORK HISTORY
VP, Customer & Partner Experience @Quantexa
Ownership of the customer lifecycle encompassing the handover from pre-sales to post-sales and driving the best practice needed to maintain and grow Quantexas partners retaining them for life.
EDUCATION
University of Leeds
Bsc, Computer Science and Business
Worcester College of Technology
Computer Networking
ABOUT CHRIS HARRIS
I lead post-sales strategy at Quantexa, driving Partner Success, Customer Success, Onboarding, Community, and Education. I built and scaled a 50-person customer team and now focused on best practices across the customer lifecycle.Passionate about simplifying complexity, standardizing processes, and delivering impact. Key achievements:Built four distinct customer success functions - retention and growth Achieved a 99.3% renewal rate & 140%+ GRR in Customer Success A people-first leader with deep expertise in customer success and operational excellence.Led Microsoft’s London 2012 Olympics tech teamDrove the UK’s first Office 365 deployment at Microsoft
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