Chris Hankins
Senior Human Resources Manager with Levy at the Oregon Zoo @Levy Restaurants
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WORK HISTORY
Senior Human Resources Manager with Levy at the Oregon Zoo @Levy Restaurants
Portland, OR, US
Lead the implementation and consistent application of HR policies and procedures, ensuring alignment with organizational standards and employment laws.Serve as a strategic partner to leadership by advising on employee relations matters, disciplinary actions, and conflict resolution.Manage full-cycle hourly recruitment, onboarding, and employee recognition initiatives through MyOpportunity to support workforce engagement and retention.Ensure compliance with federal, state, and local labor laws by conducting investigations and guiding management on appropriate corrective actions.Champion diversity, equity, and inclusion initiatives by supporting recruiting, retention, and promotion strategies that foster an inclusive workplace.Facilitate employee training programs and assist in developing Personal Development Plans (PDPs) to support professional growth and career advancement.Partner with department leaders to administer performance appraisal processes and support long-term career development initiatives.Act as the primary HR liaison for unionized hourly employees, addressing concerns, ensuring compliance with collective bargaining agreements, and maintaining effective communication between management and union representatives.Oversee payroll preparation by auditing and approving employee timecards to ensure accuracy and timely submission in advance of payroll deadlines.Manage union payroll compliance by generating payroll reports, calculating union dues, and submitting required documentation to corporate payroll for processing.DICA Captain (Diversity, Inclusion, and Cultural Awareness)Lead diversity and cultural awareness initiatives by organizing programming and activities that promote inclusion, employee engagement, and organizational equity goals.Work of Change TrainerFacilitate “Work of Change” training sessions to equip employees with tools to effectively navigate organizational change, strengthen workplace culture, and enhance collaboration.
EDUCATION
Northern Arizona University
Communication, General
San José State University
Bachelor of Arts, Communications/ Public Relations
ABOUT CHRIS HANKINS
Results-driven HR professional with over 5 years of experience in employee relations, recruitment, performance management, and compliance. Adept at enhancing organizational efficiency through a deep understanding of operations management. Skilled in navigating union environments, with over 3 years of experience collaborating with labor representatives, managing grievances, and supporting positive labor–management relations. Known for exceptional multitasking, project management, and deadline adherence. Demonstrated leadership with a strong ability to communicate and engage with all levels of an organization, driving success in diverse HR roles.
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