Chris Gould

About Chris Gould

Senior Program Manager with extensive experience in business transformation, data governance, and application simplification at Tier 1 banks, including Consent Order, MRAs, and data quality remediation work. Proven ability to deliver complex, enterprise-level programs under tight deadlines in a cost-effective, pragmatic way.CORE COMPETENCIESProgram/Project Management: Expertise in Agile, Waterfall, and Hybrid methodologies, outcome-focused plans, cross-functional team engagement,\"no surprises\" progress reporting and risk/issue identification and mitigation, and on-time / on-budget delivery. PMI-PMP certified.Business Transformation: Align programs and projects with strategic goals, develop business cases and roadmaps, implement front-to-back operating models to enforce front office accountability, design technology solutions to serve the operating model and simplify application architecture, and improve efficiency and controls.Domain Knowledge: Subject matter expertise in master and reference data, wholesale and retail financial service products (loans, trade finance, derivatives, securities/SFT, treasury services, custody); credit, market, country, and liquidity risk and concentration management, domain-based data governance.Communication/Presentation: Effective influencing and negotiation skills to deliver succinct messages, clarify ambiguity, and build consensus across large technical and non-technical audiences at various seniority levels.People Management: Expertise in performance, career and development management. Experience in recruiting and building new teams, including remote teams.Technology Skills: Proficient in Microsoft Office, Google Suite, JIRA, OpenText Quality Center.Prior experience: front and middle office roles creating and leading teams to run business-as-usual functions in reference data management, credit risk management and operations, and syndicated loan servicing.

Experience

1. Senior Vice President - CDO Master & Reference Data Delivery Program Manager Lead

   Citi

   Feb 2023 — Present · New York, NY, US

   Lead a Consent Order Program to implement an enterprise-level maser and reference data strategy.Recruited and built a new program management team and ways of working to execute the book of work.Created a forward-looking program management framework to instill a deep understanding of the work among the team, proactively identify and mitigate risks and issues, and avoid RAG downgrades if possible.Stand up and share best practices on program management and data governance techniques to drive execution and achieve meaningful business outcomes.

Education

• Cornell University

  Bachelor of Science - BS, Policy Analysis and Management