Chris Gordon

About Chris Gordon

Experienced, knowledgeable Information Technology Professional who works well in groups or independently, providing all areas of computer support such as troubleshooting, installations, and maintenance. Strong foundation in Windows, VoIP phone systems, and many other computer applications. Skilled in providing a high level of customer service as well as co-worker support. Strong ability to identify and resolve technical issues and provide a solution. Possesses excellent communication and presentation skills. • Strong foundation in Microsoft Office, Active Directory, and other Windows programs.• Extraordinary work ethic, with extreme attention to detail and high level of confidentiality.• Strong customer service skills, including professional interaction with other colleagues and management.• Operated at a management level for approximately three years, always maintaining a professional attitude.

Experience

1. Field Engineer

   Motive

   Mar 2024 — Present · Buffalo, NY, US

   Provide on-site technical support, installation, commissioning, and maintenance services for motive power systems or equipment. Work closely with engineering, product development, and customer service teams to ensure optimal performance of systems such as electric drive trains, batteries, powertrains, or locomotive engines, depending on the industry focus.Key Responsibilities:Install, commission, and maintain motive systems or equipment at client sites.Diagnose and troubleshoot mechanical, electrical, or control issues in motive power applications.Conduct system tests, inspections, and performance analysis using diagnostic tools and software.Provide technical guidance and training to customers, operators, and maintenance personnel.Generate detailed service and technical reports to document field activities.Collaborate with engineering and R&D teams to provide feedback on design, performance, and field issues.Ensure compliance with safety protocols and industry standards during all on-site operations.Travel to various customer locations for field support and emergency repairs.

Education

• Sweet Home High School

  Regents Diploma

  2005 — 2008