Chris Gonzalez
Owner at Black River Consulting
- Role
- Owner at Black River Consulting
- Location
- Syracuse, NY, US
- LinkedIn followers
- 500 followers
About Chris Gonzalez
Chris established Black River Consulting to leverage his 30+ years in the ARM industry, specifically within the gas and electric utility space. His broad range of collections and ARM sales experience has earned him a strong industry reputation based upon knowledge, integrity, work ethic, and his \"client comes first\" mentality. Chris brings a unique blend of deep domain experience from various vantage points: client-facing (utility), collection law firm, debt buyer, collection agency, and 1st party BPO provider - while servicing solely the utility sector. This unique depth and breadth of experience has resulted in Chris\'s development of many trusting, and long-lasting client relationships through customized solution selling. Armed with this prior knowledge, experience and success, Black RIver is looking to assist any 3rd or 1st party collection services provider, seeking growth or entrance into the utility and energy business vertical.
Experience
Owner
Feb 2020 — Present · National, US
Black River provides a wide variety of customized consulting services to ARM companies looking to expand their 1st or 3rd party collection offerings within or into the utility & energy space. Services may include, but are not limited to, identification of operational, technical, IT and data security minimum requirements, the RFI/RFP process, impact of regulatory bodies, critical KPI, and targeted sales strategies to enhance a client\'s ability to become an integral and quality servicer of this underserved business sector.
Education
Syracuse University
Business Administration and Management, General
State University of New York College at Oswego
Bachelor of Science
Skills
- Process Improvement
- Sales
- Vendor Management
- Strategy
- Team Building
- Business Development
- Business Analysis
- Marketing
- Call Centers
- Financial Services
- Executive Management
- Accounts Receivable
- Credit
- Operations Management
- Telecommunications
- Sales Operations
- Forecasting
- Budgets
- Strategic Planning
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