Chris Gibson
Support Enablement Engineer (Software Engineer) @Kaseya
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WORK HISTORY
Support Enablement Engineer (Software Engineer) @Kaseya
As a \'Support Enablement Engineer\', my main task was to deliver value to the wider business by increasing the Support organizations efficiency and value, while decreasing the operating costs of the department. The project that provided the most value was used by 500+ internal employees and the companies global base of customer organizations. I work alongside other members of my team, and provide guidance and mentorship to help them improve their own work or understanding of design patterns. This often leads to me and the whole team gaining more understanding of issues or tasks and how to solve them, in a way that would be resilient, performant and could be easily updated or changed later. Collaboration is an important part of my role, whether that is internally with other members of my team or with other internal stakeholders.The position is a fullstack role, which involves both Backend architecture and Frontend Design, as there are no other dedicated teams for this. This has allowed me to get a deep understanding of how backend engineers and frontend engineers can collaborate, as well as important considerations that need to be taken into account when designing a new service or application.
EDUCATION
Robert Mays Secondary School
GCSES
Alton College
BTEC National Diploma
SKILLS
ABOUT CHRIS GIBSON
Highly driven and passionate Software Engineer with 3 years’ experience in Full Stack…
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