Chris Feller
Senior Customer Success Manager @ConstructConnect
Cincinnati, OH, US
EMAILS
MOBILE NUMBERS
+91 *********19
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WORK HISTORY
Nov 2024 — Present
Senior Customer Success Manager @ConstructConnect
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Cincinnati, OH, US
Responsible for managing the customer account after initial purchase of perpetual or SaaS products. Throughout the account management process, the Customer Success Manager uses a variety of technologies and sales methodology to onboard new customers, create opportunities for upsell/cross-sell, and maintain established retention rates for both maintenance and SaaS renewal.
EDUCATION
2007 — 2011
Ohio Dominican University
Bachelor of Science (BS), Business Administration and Management, General
SKILLS
Business DevelopmentPublic SpeakingMicrosoft ExcelAccount ManagementLeadershipMicrosoft OfficeSalesTrainingNew Business DevelopmentMarketingSalesforce.comManagementTeam BuildingTime ManagementSocial MediaCustomer Service
ABOUT CHRIS FELLER
Customer Success Manager at ConstructConnect™
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