Chris Engle

Experience

1. Fixed Operations Manager

   Jake Sweeney Chrysler Jeep Dodge Ram

   Jul 2016 — Present · Cincinnati, OH, US

   Responsible for overall business growth and development for Service, Parts and Rental department.Consistent net profit increase over the last 9 years from -$388,379 in 2016 to now $1,774,577 in 2025. Maintained over 20% Net Profit in Fixed operations YOY.Service process building and role delegation to build staff over 65 personnel while managing to maintain proper and relatively reduced expense YOY.Participate in active roles in the store as Dispatcher, Shop foreman, Service Advisor Manager, Warranty administration and facility maintenance for the franchise.Hire and create new roles for service, parts and sales operations to assist with productivity and reduce expense.Managed to grow a 27 bay CJDR store into a 50 bay CJDRAF store with a fully equipped truck center, Custom shop and Fleet Center.Helped open and establish Mitsubishi Franchise. Hired and placed staff. Established dealer processes for growth and warranty compliance.

Education

• University of Cincinnati

  Bachelor of Science

• Sinclair Community College

  Automotive

• Sinclair Community College

  Certification, Service Consultant

Skills

• Automotive
• Aftersales
• Automobile
• Service Operations
• Warranty
• Mechanicals
• Operations Management
• Tires
• Fleet Management
• Management
• Team Building
• Parts
• Continuous Improvement
• Brake
• Microsoft Excel
• Inventory Management
• Chassis
• Steering
• Customer Experience
• On-Board Diagnostics
• Reynolds
• Finance
• Sales Process
• Automotive Parts
• Suspension
• Dealer Management
• Motors
• Vehicle Maintenance
• Automotive Electronics
• Ase Certified
• Automotive Aftermarket
• Retail Automotive
• Customer Retention
• Customer Service
• Profit
• Dealers
• Automotive Repair
• Customer Satisfaction
• New Business Development
• Negotiation