Chris Dunn
Sales Manager
- Role
- Sales Manager at Bound Logistics
- Location
- Hoboken, NJ, US
- LinkedIn followers
- 500 followers
About Chris Dunn
Extensive experience in the development and growth in a variation of fields including Real Estate, B2B Sales and Amazon Ecommerce Account Management.
Experience
Sales Manager
Nov 2024 — Present · Union, NJ, US
Account ManagementMonitored market conditions daily to ensure competitive pricing for drayage, FTL, LTL, and warehousing services, adjusting strategies to stay ahead of industry trends. Ensured the immediate resolution of any operational issues related to drayage, FTL, LTL, and warehousing services, with a focus on maintaining customer satisfaction.Load Tracking & Transparency: Leveraged innovative tracking software for around-the-clock monitoring of load activity from port to drop-off, ensuring accurate, timely deliveries and fostering trust with clients through constant communication-Customer Relationship Management (CRM)Client Acquisition & Retention: Established and implemented effective CRM strategies to drive client acquisition and retention rates. Cultivated strong, long-lasting relationships with existing customers, while actively attracting new business through targeted outreach and personalized communication. Developed and executed sales strategies focused on both client retention and relationship growth with new prospects, incorporating enhanced software tools, a proactive networking approach, and effective interdepartmental collaboration-Pricing & Proposal DevelopmentDeveloped and presented competitive pricing proposals for drayage, FTL, LTL, and warehousing services, ensuring profitability while meeting client expectations. Created achievable sales forecasts to meet quarterly and yearly profit growth objectives, ensuring alignment with company goals-Sales Performance Tracking & ReportingPipeline Monitoring: Tracked sales activities and provided regular performance reports, assessing pipeline progression and identifying areas of improvement. Conducted daily analysis of key performance indicators (KPIs) to evaluate the effectiveness of sales initiatives, adjusting strategies and tactics as needed to meet targets.
Education
Old Dominion University
Bachelor of Science Mass Communication
1999 — 2003
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