Chris Dively

About Chris Dively

Experienced IT professional with a Bachelor of Science Degree in Computer Information Systems and a career focused on business process engineering and continuous operational and product improvement within the Healthcare sector.\'Hands on\' expertise in all phases of the development lifecycle: problem definition, requirements management, process mapping, solution design and architecture, data design and modeling, systems configuration and administration, application development, testing, implementation, with project management experience across all phases.

Experience

1. Senior Software Engineer

   Cardinal Health

   Oct 2012 — Present · Dublin, OH, US

   Responsible for the following activities: • Product and Business Process Owner for the SAP implementation within the Pharmaceutical Division in the Order to Cash area. • Agile Product Owner for parmed.com and mobile Functionality Development activities including: Story creation, Backlog grooming and prioritization, leading Advanced Sprint Planning and conducting Show and Tells.• Conducting external customer interviews and surveys for mobile functionality and website product roadmap features.• Driving user experience improvement via prototyping and iterative interaction reviews.• Analysis of customer feedback and usage patterns for website enhancement and functionality planning.• Data extraction, analysis and predictive modeling for parmed.com usage, sales, website searches and user registration activities.• Creation of a search tracking framework to perform analysis on website search patterns and ordering pull through.• Creation of Source to Target Data Mapping Requirements, Specifications, and data sizing metrics for parmed.com data flowing to the Cardinal data warehouse.• Creation of data scrubbing and verification tools for user and company migrations on to the parmed.com website.• Creation of metrics and analysis presentations for parmed.com migrations, daily operations and functionality planning purposes.• Work closely with Business and IT Stakeholders to build processes and requirements for ParMed Projects.• Manage Stakeholder relationships and User Acceptance Testing activities.• Create wireframes and prototypes in support of the User Interface Design.• Create training materials for Project functionality.• Support the Testing and Development Teams during QC Testing and UAT Phases.• Provide deployment and post-deployment support for applications.• Subject matter expert for CRM, warehouse and website functionality.• DSCSA/Track and Trace process subject matter expert.• Manage Business Analyst resources in support of Project activities.

Education

• The University of Texas at Arlington

  Bachelor of Science (B.S.), Computer Information Systems

  1996 — 2000

Skills

• Itsm
• Technical Writing
• Program Management
• Vendor Management
• Business Requirements
• Entity Relationship Mapping
• Javascript
• Software Development
• Sql
• Visio
• Sharepoint
• Testing
• Requirements Analysis
• Software Development Life Cycle (Sdlc)
• Business Process
• Process Improvement
• IT Service Management
• Resource Management
• Change Management
• Process Modeling
• Incident Management
• Software Project Management
• Crm
• Itil
• Wireframes
• Enterprise Architecture
• System Requirements
• Project Management
• Servicenow
• Software License Management
• Configuration Management
• Data Modeling
• Budgeting
• Business Analysis
• Mentoring
• Business Process Improvement
• Software Documentation
• Sdlc
• Solution Architecture
• Requirements Gathering