Chris Dinehart

About Chris Dinehart

Hello! My name is Chris Dinehart!I’m a visionary leader with aptitude to devise actionable sales strategies, identify and capitalize on specific market opportunities, and drive new business to sustainable positions. I’m a customer-centric executive with proven expertise in growing territories through developing keen knowledge of products, services, competitors, and markets while leading cross-functional teams and revamping systems and processes. Following are the highlights of my career accomplishments:Selected Contributions: Revised the sales-capacity model to help sales management stuck carrying a quota their reps couldn’t achieve; incorporated attrition, ramp time, and hiring time to achieve annual 30% quota overassignment. Learned that the company spent double the industry standard on commissions; analyzed 170 compensation plans to create a model on pace to save the company 7.3% in 2023 commission spend. Increased accuracy of the Sales and CS teams whose sales forecasts were wildly off every quarter; revised the forecasting methodologies using tools, processes, and a new operating cadence to improve accuracy by 13%. Discovered a hole in the pipeline lead routing system causing idle pipeline; created process to fill the hole and triaged idle sales opportunities leading to $565k in closed won ARR. Listened to Salespeople frustrated with lack of support from the Rev Ops team; built new service desk using tool already owned by the company leading to a 42% improvement in response time. Evaluated tech stack utilization when company needed to cut software spend; found alternate solutions to users underutilizing their licenses resulting in 16% reduced software costs. Learned company was flying blind with fragmented data reporting capabilities; created full-scale data analytics portfolio and provided top KPI’s for board paper in 2 days. Implemented new CPQ tool in Salesforce to help salespeople getting stuck in the contracting process; transitioned 175 Salesforce users to Salesforce CPQ.

Experience

1. Counterpart

   Present

Education

• Utah Valley University

  Associate of Science - AS, Business Administration and Management, General

  2011 — 2013

Skills

• Customer Service
• Microsoft Office
• Sales
• Microsoft Excel
• Microsoft Word
• Team Leadership
• Management
• Team Building
• Public Speaking
• Training
• Customer Satisfaction
• Account Management
• Outlook
• Teamwork