Chris Cyncar
Product Quality Director @Caterpillar Inc.
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WORK HISTORY
Product Quality Director @Caterpillar Inc.
Aurora, IL, US
Product Quality Director with a strong focus on the product health of Caterpillar machines for customers and dealers worldwide. Proven track record of driving quality improvements (and warranty reduction) by clearly communicating VOC internally while leading cross-functional teams to drive quality improvements with Engineering, Operations, and Supplier Quality. Selected by Caterpillar leadership to develop and lead factory focused quality improvement initiatives. Strong team player that has established an extensive worldwide network through consistent performance and dedication to our customers. Manage and coordinate manufacturing facility improvements through cross-functional teams and clear direction. Develop and provide tools and guidance to the teams to reach specific goals. Proven track record of dedication to my employer while providing improvements to team performance, fostering dealer loyalty, and cultivating collaborative relationships with internal and external stakeholders.Responsible for providing pro-active quality improvements directly related to five drivetrain product groups within the facility. Strategic focus on over nine million square feet of active manufacturing floor space. Lead teams through multi-tiered stages of development. Work closely with multiple functions to establish project scope, obtain funding, determine root cause, develop and validate solutions. Selected by leadership to drive action on the manufacturing floor through review of operations, engineering, aftermarket, NPI, and CPI improvements. Explore and share the latest data analysis tools available while driving the creation of custom tools
EDUCATION
Purdue Global
Bachelor's Degree, Business Administration and Management, General
Aurora East High School
High School Diploma
Waubonsee Community College
Associate of Arts and Sciences (A.A.S.), CAD/CADD Drafting and/or Design Technology/Technician
Waubonsee Community College
Associate's Degree, CAD/CADD Drafting and/or Design Technology/Technician
SKILLS
ABOUT CHRIS CYNCAR
Contact info. c••••••@gmail.com/63••••••46Product Quality Director focusing on improving the customer experience through improvement of processes and quality in the manufacturing facilities. Also experienced Service Engineer with a demonstrated history of working in the machinery industry. Skilled in AutoCAD, DMAIC, Operations Management, Computer-Aided Design (CAD), and Value Stream Mapping. Strong engineering professional with a B.S.B.A Degree from Purdue Global and Associate of Arts and Sciences (A.A.S.) focused in CAD/CADD Drafting and/or Design Technology/Technician from Waubonsee Community College.
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