Chris Croshaw

Learning and Development Manager @iamproperty

Gateshead, GB
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Nov 2024 — Present

Learning and Development Manager @iamproperty

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Newcastle Upon Tyne, GB

As L&D Manager, I lead the strategic delivery of our Group Training Plan, aligning learning initiatives with business goals to drive performance and growth. I manage a team of L&D professionals, oversee the full training cycle—from needs analysis to evaluation—and champion a coaching culture across the organization. I collaborate closely with HR and leadership to implement impactful learning strategies, optimize the use of our apprenticeship levy, and ensure all programs deliver measurable ROI. Passionate about continuous improvement, I bring creativity, commercial focus, and a people-first mindset to every aspect of L&D.• Relaunch and rebrand of the Learning Management System • Introduction of structured process and procedure across the team • Creation of business partner relationships across the business never previously seen • Management of budget • Increased in use of Apprenticeship Levy

EDUCATION

N/A

Thomas

PPA & TIQue Practitioner

N/A

TAP Learning

Accredited Training Deliverer

N/A

TAP Learning

Certificate in Managing Learning Transfer

N/A

Insights

Insights Practitioner

N/A

TetraMap UK & Europe

TetraMap Practitioner

N/A

TAP Learning

Certificate in Learning Design

N/A

CIPD

CIPD Level 5 HR Business Partner

SKILLS

RecruitingStaff DevelopmentThomas International Personal Profile PractionerTransactional AnalysisCustomer Service Training360 FeedbackExecutive CoachingTeam ManagementSalesforce TrainingInstructor-Led TrainingLeadershipLeadership DevelopmentCommunication TrainingPerformance ManagementEmployee TrainingEmployee EngagementPresentation CoachingBlended LearningTalent ManagementLearning ManagementTraining DeliveryInsuranceTetramap PractitionerPerformance ImprovementTraining & DevelopmentEmotional IntelligenceChange ManagementTraining Needs AnalysisSoft SkillsNlpTraining Programme DesignCoachingContact CentersE-LearningNeeds AnalysisCulture ChangeManagementCall CentersBusiness DevelopmentWorkshop Facilitation

ABOUT CHRIS CROSHAW

A deliverer of high-impact Learning & Development (L&D), with over 10 years of experience at national and regional levels and over 25 years of career experience. I work with senior management teams to drive strategic and operational growth across the employee lifecycle. A CIPD Level 5 people leader with the strength to manage and inspire teams to provide a high-level of support to the business, my aim is to unlock the potential of new and existing employees. I create scalable solutions for forward-thinking businesses that ranges from e-learning systems to externally sourced accreditation. I strive to orientate businesses to be market-leading in their learning and development provision.

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Chris Croshaw — Learning and Development Manager at iamproperty in Gateshead, GB | Unifers