Chris Conrad
CAO Chase Card & Connected Commerce
- Role
- Chief Administrative Officer (Cao) at JPMorganChase
- Location
- Wilmington, DE, US
- LinkedIn followers
- 500 followers
About Chris Conrad
I’m a people-first leader at JPMorganChase with experience across risk management, agile development, customer experience, and large-scale program execution. I focus on helping teams deliver strong outcomes through sound processes and practical innovation.My goal is always the same: bring clarity, remove friction, and create environments where talented people can do their best work. I’m energized by developing future leaders and introducing technology — especially AI — that makes everyday work simpler and more fulfilling.I’m proud to help build a culture where colleagues grow their skills, support one another, and deliver for customers with excellence and integrity.
Experience
Chief Administrative Officer (Cao)
Jul 2014 — Present · Wilmington, DE, US
Lead horizontal governance functions for Card and Connected Commerce businesses. Provide general management for Card agile products including authorizations, core processing and financial product launch. Guide platform modernization in close partnership with the Head of Product. Lead automation, AI adoption and business efficiency projects to reduce expense and speed to market. Serve as the location lead for the Wilmington Corporate Center.
Education
The Wharton School
Bachelor of Science - BS, Economics
1988 — 1992
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