Chris Connor
- Role
- Executive Vice President of Operations at Asi Fiber Group
- Location
- New York, NY, US
- LinkedIn followers
- 500 followers
About Chris Connor
An analytical and creative thinker with a proven record navigating complex business…
Experience
Executive Vice President of Operations
Jun 2022 — Present
Oversee the Management of daily operations of the field and support teams. • Ensure solid execution of the company’s standardized processes and business rules in the areas of Construction, plant maintenance, contractor management, safety, and technical training. • Develop and lead executive relationships with key partners and top customers • Help sales team uncover and drive strategic opportunities to grow all segments • Drive the business planning process within the team and strategic sales planning for consistent growth. • Provides performance improvement reports based on analyses of compliance and/or audit findings • Develops and implements approved modifications to workflows, policies and procedures to improve performance • Develop appropriate work productivity, quality, for all field technicians; ensure quotas and staffing aligns with business goals to meet milestones • Prepare and manage operational budgets with quarterly P&L reporting with the COO • Oversee Supply chain and warehouse operations • Closely watch KPIs and implement any necessary changes for improvement
Skills
- Employee Relations
- Telecommunications
- Management
- Customer Satisfaction
- Project Management
- Team Leadership
- Cross-Functional Team Leadership
- Performance Management
- Customer Experience
- Peoplesoft
- Voice Over Ip (Voip)
- Operations Management
- Business Process Improvement
- Troubleshooting
- Broadband
- Wireless Networking
- Process Improvement
- Customer Service
- Voip
- Vendor Management
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