Chris Connolly
Head of Customer @Carousel Learning
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WORK HISTORY
Head of Customer @Carousel Learning
Designed the sales process and the operating cadence from discovery to renewal at an edtech SaaS startup- Built off‑CRM dashboards and set hygiene rules for success data and renewals predictions- Rolled out CRM (Pipedrive) and kept it healthy: pipelines, fields, automations, permissions and training- Used Zapier to route leads, enrich data, trigger alerts and drive workflows- Embedded privacy considerations so school/MAT procurement moved faster.
EDUCATION
The London School of Economics and Political Science (LSE)
Doctor of Philosophy (PhD), International History
City St George’s, University of London
Graduate Diploma in Law, CPE
University of Cambridge
BA (Hons) Oriental Studies, Chinese Studies
BPP Law School
Postgraduate Diploma, Legal and Professional Training for the Bar
ABOUT CHRIS CONNOLLY
With over 4 years leading sales at Carousel Learning, I focus on driving customer satisfaction and operational excellence. My contributions are rooted in a strong foundation of full-cycle sales leadership, data privacy, and go-to-market strategy, ensuring our offering meets the evolving needs of teachers. At Carousel Learning, I am committed to supporting research-informed and innovative approaches to edtech, helping to ensure that educators have the right tools at their disposal to aid student learning while lessening teacher workload.
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