Chris Carr
Ad Hoc Research Manager @Motability Operations Ltd
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WORK HISTORY
Ad Hoc Research Manager @Motability Operations Ltd
City Of London, GB
EDUCATION
University of Leeds
2:1 BA Hons (Bachelor's), The History and Philosphy of Science
SKILLS
ABOUT CHRIS CARR
A highly experienced and relentlessly curious Customer Insight leader with a proven track record in delivering innovative research, customer experience and brand tracking. Now looking to join a company who uses research and insights as a vital component of their growth strategy.I’ve worked in often complex multi-national companies that require results at pace whilst not sacrificing the thinking and delivered innovative research to drive compelling commercial benefits. Key areas that fascinate me are understanding how customers make purchase decisions, what they think about brands and how to ask the right questions to answer critical business challenges and grow. I strive to get strong evidence to uncover insights; forming the backbone of strategic planning that supports the ultimate goal of delivering the best customer experience possible alongside commercial growth. If I can affect those things positively then I\'m probably doing okay. Before my years in the airline and travel category my work focused on consumer and employee rewards and incentives, customer experience and loyalty. I\'m searching for those marginal gains, being empathetic, collaborating and never stopping asking questions.The rest of my time is picking up mice that the cat brought in.
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