Chris Byke
Agentic AI + Composable CDP | Scaling B2C & B2B Mobile Engagement | CPaaS/CCaaS
- Role
- Principal Account Development Manager at Tata Communications
- Location
- Tampa, FL, US
- LinkedIn followers
- 500 followers
Experience
Principal Account Development Manager
Jul 2024 — Present
Tata Communications helps enterprises modernize communications, unlock new revenue streams, and scale customer engagement at global volumes across BFSI, Healthcare, Retail, Utilities, Travel & Hospitality, and Media & Entertainment.We drive measurable impact by deploying Agentic AI–powered engagement, composable Customer Data Platforms (CDPs), and intelligent chatbots, enabling enterprises and partners to increase engagement rates, reduce cost-to-serve, accelerate conversion, and deliver personalized omnichannel experiences at scale. Our solutions power millions of customer interactions daily, improve response times, and deliver clear ROI for both direct enterprise customers and reseller ecosystems.As a Tier 1 SMS aggregator, CPaaS, and CCaaS provider, Kaleyra, now part of Tata Communications, combines global reach, carrier-grade reliability, and AI-driven automation to help enterprises move faster, sell smarter, and lead in an increasingly digital-first world.
Education
Richard A. Chaifetz School of Business - Saint Louis University
Bachelor's degree, Marketing
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