Chris Braver

Operational Lead Infrastructure Services @Capgemini

Reading, GB
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Oct 2021 — Present

Operational Lead Infrastructure Services @Capgemini

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Wokingham, GB

SKILLS

WirelessTelecommunicationsSmsMobile DevicesIvrMobile AdvertisingAccount ManagementMobile TechnologyMobile ContentStart-UpsMobile InternetCall CenterVasOperations ManagementService DeliveryTeam ManagementMobile MarketingBusiness DevelopmentNew Business DevelopmentMobile CommerceProduct ManagementProduct DevelopmentMobile ApplicationsProject ManagementMobile PaymentsExpertise in Billing Solutions: Mobile, Voice and Premium Sms (Mo/Mt)3gManaged ServicesManagementPre-SalesMobile CommunicationsWapIntegrationGsmValue-Added Services (Vas)

ABOUT CHRIS BRAVER

Chris is a highly experienced Operations & Customer Services Manager who has demonstrated the ability to lead diverse teams of professionals to new levels of success in a highly competitive industries, cutting-edge markets, and fast-paced environments. A dynamic, self-motivated enthusiastic leader, keen to leverage my experience in Product Delivery & Marketing Management, Partner/Vendor Management, Service Delivery & Operations Management for services such as International Roaming, International Carrier, Wholesale, Interconnect, VAS, Messaging & Prepaid Industry.Has a strong technical background, with an impressive track record of more than 14 years of hands-on experience in strategic planning, project and product management, system engineering strategies and customer services management. Proven ability to successfully analyze an organization\'s critical business requirements, identify deficiencies and potential opportunities, and develop innovative and cost-effective solutions for enhancing competitiveness, increasing revenues, and improving customer service offerings. Has a strong hands-on approach to any task and with a track record for diagnosing complex problems and consistently delivering effective solutions. Specialties and Expertise in Mobile billing solutions, premium SMS, SMS/MMS Campaign Management, Direct Operator billing, Voice, Broadcast, CRM, Business Development, Consulting, Content Management, Incident Management, Service Delivery, Client Service Delivery, Customer Relations, Financial, Account Management, New Business development, M-commerce, Telecommunications, NOC, Industry Compliance, Regulatory Matters and Start-ups.

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Chris Braver — Operational Lead Infrastructure Services at Capgemini in Reading, GB | Unifers