Chris Bock
Director, Cloud Solution Architecture (Federal Customer Success Unit) at Microsoft
- Role
- Director, Cloud Solution Architecture (Federal Customer Success Unit) at Microsoft
- Location
- Charlotte, NC, US
- LinkedIn followers
- 500 followers
About Chris Bock
A customer-centric technology professional with over 20 years of experience managing high performing teams, fostering strategic relationships with senior executives & partners, and driving results within large programs. Key Strengths Include: Excellent interpersonal and communication skills; demonstrated success managing multiple customer relationships in a fast-paced environment; strong technical aptitude with the proven ability to quickly grasp and apply concepts; extensive experience managing virtual teams across functions and geographies; and the support of major customer implementations.
Experience
Director, Cloud Solution Architecture (Federal Customer Success Unit)
Jul 2020 — Present
Responsible for leading a team of 15+ deeply technical Cloud Solution Architects (CSA) and Cloud Program Managers (CPM), focused on post sales ownership of committed Azure customers (driving maximum value and utilization).Plan, prioritize, and implement at the team level the broader business strategy defined by the Federal CSU leadership team.Regularly report on resource assignments, current and forecasted Azure Consumed Revenue (ACR), and measurable OpEx metrics to leadership. Build and maintain relationships with Sales, Engineering, Azure Fast Track, CELA, and customers to influence near-term success and long-term strategic direction.
Education
Shippensburg University of Pennsylvania
BA, Speech Communications
1999 — 2003
Skills
- Human Resources
- Information Technology
- Program Management
- Leadership
- Supplier Relationship Management
- Microsoft Products
- Management
- Applicant Tracking Systems
- Interviews
- Contract Management
- Cloud Computing
- Professional Services
- Networking
- Windows
- Vendor Management
- Temporary Placement
- Business Process Outsourcing (Bpo)
- Internet Recruiting
- Recruiting
- Technical Recruiting
- Consulting
- Sharepoint
- Training
- Interviewing
- Microsoft Technologies
- Contract Negotiation
- Enterprise Software
- Telecommunications
- Temporary Staffing
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