Chris Black
Senior Manager, Professional Services @Cvent
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WORK HISTORY
Senior Manager, Professional Services @Cvent
Lead service delivery teams on enterprise portfolio accounts, ensuring successful outcomes. Design and implemented initiatives to scale professional services engagements. Establish departmental and process improvements for larger client service departments. Act as liaison between senior leadership and professional services teams to ensure alignment with strategic initiatives and policies. Collaborate with senior leadership to develop a go-to-market strategy for enterprise-level accounts. Work with leadership to refine engagement between services, sales, and product teams, enhancing effective collaboration. Conduct interviewing, onboarding, coaching, and mentorship of the management team. Develop policy initiatives to scale professional services engagements.
EDUCATION
University of Utah
Bachelor's degree
ABOUT CHRIS BLACK
Experienced and data-driven Senior Manager, focused on people development, process…
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