Chris Black

Sr. Manager, Professional Services

Role
Senior Manager, Professional Services at Cvent
Location
Salt Lake City, UT, US
LinkedIn followers
500 followers
General Business & ManagementView LinkedIn profile

About Chris Black

Experienced and data-driven Senior Manager, focused on people development, process…

Experience

  1. Senior Manager, Professional Services

    Cvent

    Sep 2022 — Present

    Lead service delivery teams on enterprise portfolio accounts, ensuring successful outcomes. Design and implemented initiatives to scale professional services engagements. Establish departmental and process improvements for larger client service departments. Act as liaison between senior leadership and professional services teams to ensure alignment with strategic initiatives and policies. Collaborate with senior leadership to develop a go-to-market strategy for enterprise-level accounts. Work with leadership to refine engagement between services, sales, and product teams, enhancing effective collaboration. Conduct interviewing, onboarding, coaching, and mentorship of the management team. Develop policy initiatives to scale professional services engagements.

Education

  • University of Utah

    Bachelor's degree

    2009 — 2015

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Chris Black — Senior Manager, Professional Services at Cvent in Salt Lake City, UT, US | Unifers