Chris Bisram
- Role
- Senior Manager at Comcast
- Location
- Queens, NY, US
- LinkedIn followers
- 500 followers
About Chris Bisram
Extensive Leadership, Engineering, Integration and Project Management in Cable TV…
Experience
Senior Manager
Mar 2020 — Present
Integration and incident manager for all engineering changes related to CMTS, vCMTS, Linear Video, Ad Insertion, Rphy Video, Business Services over DOCSIS, Routers and Switches, Transport Network (Ciena, CISCO, Nokia) • Monitoring of all Network elements in the XOC/NOC • Change management • Remedy and IOP ticketing creation • Jira creation and auditing • RCA /AAR analysis and creation • Escalation POC for engineers and leadership for all events • Reporting and data analysis of project status • Implementation of DOCSIS, Transport and video projects • DOCSIS Mid Split integration • Fiber/Transport Fault isolation and resolution • Performance evaluation • Process improvement • Talent development
Education
Queensborough Community College of The City University of New York (CUNY)
Associate's Degree, Computer Engineering
1994 — 1998
CUNY School of Professional Studies
Master's degree, Business Management and Leadership
2019
Technical Career Institutes
Associate's Degree, Consumer Electronics
1987 — 1989
Queensborough Community College of The City University of New York (CUNY)
Associate's Degree, Laser and Optical Engineering
1993
CUNY School of Professional Studies
Bachelor's degree, Communication, General
2013 — 2017
Skills
- Computer Network Operations
- Broadband
- Voip
- Network Design
- Wireless
- Network Engineering
- Iptv
- Project Management
- Tcp/Ip
- Video
- Fiber Optics
- Ethernet
- Program Management
- Integration
- Telecommunications
- Ip
- Troubleshooting
- Vendor Management
- Team Leadership
- Networking
- Product Management
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