Chris Bejcek

About Chris Bejcek

Experienced Educational Technology and Managed Service Provider Manager with a demonstrated history of leading successful teams. Skilled in leadership, management, one-to-one implementation, project management, and ITIL best practices.

Experience

1. Vcio

   Netstandard

   Apr 2025 — Present · Kansas City, MO, US

   Responsible for implementing ITSM-compliant daily IT operations as well as collaborating strategically with customers to enhance the value of IT to their small and mid-sized businesses. Serves as the technical account manager and primary point of contact for customers and has overall responsibility to ensure customer satisfaction- Responsible for leading a team of skilled IT professionals to provide outsourced IT operations formanaged services clients- Provides strategic leadership to customers, focused on aligning technology with customerbusiness goals and objectives- Creates technical roadmaps and strategic plans for customers as it relates to their ITinfrastructure and business needs- Implements industry best practice solutions based upon ITSM principles and NetStandardpractices- Serves as the IT Director and technical account manager for assigned small and medium sizedbusiness customers. Owns customer satisfaction- Oversees delivery of outsourced Managed IT Services to assigned customers, including break fix,problem management, security posture, change management and risk management- Provides leadership to NetStandard operations to identify new technologies, strategies andprocesses to add value to the business and its customers- Responsible for cross-organizational collaboration and communication- Fosters an atmosphere of excellence and collaboration among internal and external resources- Creates and maintains metrics and communication plans and reports to customers on status,revisions and expected final outcomes of services, projects, roadmaps and budgets- Provides project planning, estimates, budgeting, tracking and management- Manage procurement activities and vendor/partner relationships for assigned customers- Assists with ongoing sales efforts such as proposals, statements of work, estimates, RFPs, RFIs,subcontractors and vendor coordination.

Education

• Webster University

  Master of Arts - MA, Information Technology Management

  2016 — 2018

• Central Michigan University

  Bachelor's Degree, Broadcast & Cinematic Arts

  2006 — 2010