Chris Batey
Aftersales Manager @Murray Group
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WORK HISTORY
Aftersales Manager @Murray Group
Plymouth, GB
EDUCATION
Ridgeway School A Levels
ICT
Ridgeway School A Levels
Mathematics
Ridgeway School A S Level
Psychology
ABOUT CHRIS BATEY
Aftersales Manager at Murray Group since October 2024, Im responsible for the Kia Plymouth Aftersales operation, leveraging over 6 years of experience in aftersales and general management. Specialising in key KPI achievement, driving revenues, cost control, people management, and cultivating a positive work environment to achieve customer satisfaction and operational success. My approach is underpinned by fostering a customer- and colleague-focused culture, supported by the principles of continuous improvement and respect for people. I have also applied key concepts from the \'Toyota Way\' Management Programme, such as Kaizen and Genchi Genbutsu, to optimise processes and drive growth across all areas of a successful automotive dealershipDelighted to have made fantastic relationships and experiences with an array of manufacturing partners such as Kia, Hyundai, Lexus, Toyota, VW CV, Lotus & Mitsubishi.
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