Chris Altomari

About Chris Altomari

Chris Altomari is responsible for Field Operations nationwide, supporting the Consumer and Business organizations. With approximately ~25k employees, Field Operations is one of the largest organizations within AT & T, including over 2k work centers and approximately 10M annual dispatches to customer locations. The team is focused on simplifying the customer and employee experience by positioning themselves as connectivity experts in the home or business in pursuit of becoming America’s best broadband connectivity provider to homes and businesses. Field Operations also plays a vital role in the corporate strategy to sunset its legacy network and products as we transition from copper to our flagship product, AT & T Fiber.Previously, Chris served as Vice President for Access-Construction & Engineering (ACE) for AT & T’s East Region comprised of 28 states east of the Mississippi river, with five operating regions and 8k employees. Chris managed network engineering, construction, and operations across AT & Ts Wireless network along with planning/engineering and construction of AT & Ts Wireline Fiber network. Prior to his role in ACE, Chris led the Broadband Product Management team with responsibility for both short- and long-term planning and oversight of fiber build investments. Chris led consumer broadband penetration acceleration strategies, fiber build expansion opportunities, multi-tenant product development including alternative broadband delivery architectures and end-to-end acquisition, and service cost management for the consumer broadband product portfolio. Prior to Broadband Product Management, Chris led the Consumer Operations Transformation teams under AT & T Customer Advocacy & Service organization, leading Field Operations and Customer Care innovation, automation, and enablement teams to deliver continuous improvement and multi-year cost transformation. Chris also led AT & T’s Field Services organization, operating critical support functions including Dispatch Optimization Centers, Global Fleet Operations, and the Systems & Service delivery organizations. Prior to the AT & T acquisition of DIRECTV in 2015 he was part of DIRECTV for eight years. At the time of the acquisition and for the previous four years, Chris served as Vice President of Field Services responsible for managing DIRECTV’s nationwide outsourced installation fulfillment network. Prior to DIRECTV, Chris served as Vice President of Field Operations and Vice President of Supply chain for On Command, a Liberty Media owned company. Chris resides in Dallas, TX.

Experience

1. Senior Vice President Field Operations

   AT&T

   Jun 2025 — Present · Dallas, TX, US

   Chris Altomari is responsible for Field Operations nationwide, supporting the Mass Markets consumer organization. With approximately 20k employees, Field Operations is one of the largest organizations within AT & T, including over 2k work centers and approximately 10M annual dispatches to customer locations. The team is focused on simplifying the customer and employee experience by positioning themselves as connectivity experts in the home or business in pursuit of becoming America’s best broadband connectivity provider. Field Operations also plays a vital role in the corporate strategy to sunset its legacy network and products as we transition from copper to our flagship product, AT & T Fiber.

Education

• Colorado State University

  Bacherlor of Arts, Public Relations

  1992 — 1996

Skills

• Cross-Functional Team Leadership
• Marketing Strategy
• Manufacturing
• Strategic Partnerships
• Call Centers
• Business Development
• Team Leadership
• Customer Satisfaction
• New Business Development
• Operations Management
• Account Management
• Change Management
• Telecommunications
• Field Operations
• Program Management
• Customer Service
• Process Improvement
• Digital Media
• Strategic Planning
• Vendor Management
• Management
• Team Building
• Contract Negotiation
• Start-Ups
• Budgets
• Product Management
• Marketing
• Project Management
• Broadcast
• Leadership