Chris Albright
Level 2 Systems Engineer;Lucky Guy - Enjoying Life
- Role
- System Analyst at Coffeetree Group - It Advisory And Transformation
- Location
- Macon, MO, US
- LinkedIn followers
- 500 followers
About Chris Albright
Seasoned IT professional with 10+ years bridging technical excellence and strategic leadership across enterprise environments. Currently Level 2 Systems Engineer at Little Caesars Pizza, leveraging expertise and remote troubleshooting skillset to maintain critical store systems nationwide. My journey spans hands-on support to service desk management and quality optimization.At CoffeeTree Group (3+ years), I specialize in IT transformation and advanced analytics. Previously with Onshore Outsourcing, I served as Continuous Improvement Quality Manager and Service Desk Manager, optimizing operations for Fortune 500 clients, leading cloud migrations, and managing multi-tier support teams serving thousands of users. Core strengths include system administration (Windows/Linux), Active Directory, SharePoint, remote infrastructure support, and process improvement.I excel at translating complex technical challenges into business solutions while maintaining a customer-first approach. My diverse background—from Certified Medical Assistant to Assistant Manager at an industrial supply vendor and Teller Coordinator at a major bank—provides unique perspective on technology\'s cross-industry impact. Passionate about leveraging technology for operational excellence and eager to connect with IT professionals who share a commitment to innovation and quality service delivery.
Experience
System Analyst
Coffeetree Group - It Advisory And Transformation
Mar 2022 — Present
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