Choy Yen Cho

Real Estate Broker @CENTURY 21®

CA

Attained high productivity while working within tight timelines whilst being highly flexible, organized and prioritizing workload effectively and efficiently in a timely mannerCoordinate and manage multiple projects that support Operational ExcellenceImplement, communicate and ensure compliance with all operating procedures, processes and policiesSpearheaded the purchase and sale of residential homes via a combination of database resources and acquired leads through effective sales and client persuasion strategiesEstablished lists of properties that were compatible with buyers’ needs and financial resourcesProactively promoted sales of properties via advertisements, open houses, and participation in multiple listing servicesSuccessfully cemented relationships with clients by identifying, responding, and providing solutions to their need through salesCoordinated routine communications with clients, staff, internal departments, contractors in an empathetic, efficient and timely mannerResolved common and complex issues by determining the need of the clients and immediately offering favorable solutionsMaintained contact and followed up on problems that required special handlingResearched and responded to client inquiries and explained transactions to their satisfactionFacilitated buyers and sellers by ensuring positive experience for both parties involvedGuided home buyers and sellers through the sale and purchase of properties, whilst preparing contract documents, purchase agreements and closing statementsHandled property closings, overseeing signing of documents and disbursement of funds

OREA

The Broker Registration Education Program