Siddhartha Chowdhary
Director, Customer Success | Retail and Consumer Goods @ Microsoft | Using AI and Cloud for Measurable Business Impact | MBA
- Role
- Director, Customer Success Retail and Consumer Goods at Microsoft
- Location
- Seattle, WA, US
- LinkedIn followers
- 500 followers
About Siddhartha Chowdhary
At Microsoft, my focus as Director of Customer Success is to guide our retail and consumer goods clients towards tangible business successes, leveraging strategic thinking and organization skills honed over years of dedicated service. My passion and my team\'s efforts are centered on maximizing the benefits of cloud technologies and AI to drive impactful customer journeys.Previously, as a Principal Account Delivery Executive, I cultivated expertise in orchestrating large-scale digital transformations, always aiming to exceed expectations in delivery management. This experience has been instrumental in shaping a customer-centric approach that consistently delivers on the promise of innovation and growth in a dynamic, cloud-first marketplace.
Experience
Director, Customer Success Retail and Consumer Goods
Sep 2020 — Present · Seattle, WA, US
In a cloud-first world, helping customers achieve critical business outcomes across the end-to-end-end customer journey. 3 Cloud and 3 Horizon focus across Retail and Consumer Goods.
Education
University of Illinois Urbana-Champaign
Courses in Computer Science
2000 — 2000
Project Management Institute
Project Management Professional (PMP), Project Management
2012 — 2012
Indian School of Business
MBA, Marketing, Technology
2002 — 2003
Loyola High School, Jamshedpur
ISC, Economics, Commerce, Mathematics
1990 — 1992
St. Xavier's College
BA, Economics Honors
1992 — 1995
Skills
- Product Requirement Definition
- Industry and Competitive Analysis
- Consulting
- Market Entry Strategy
- Market Research
- Competitive Analysis
- Operational Streamlining
- Management Consulting
- Project Management
- Product Launch and Rollout
- Business Planning
- Business Strategy
- Management
- Enterprise Software
- Analysis
- Market Entry
- Solution Architecture
- Leadership of High Performing Teams
- Business Analysis
- Leadership
- Program Management
- Crm
- Strategic Service Planning
- Business Development
- Team Management
- Requirements Analysis
- Cloud Computing
- Customer Relationship Management (Crm)
- Strategy
- Vendor Management
- Decision Making Frameworks
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