Chonthida Polngam
General Manager
- Role
- Manager at Panda Restaurant Group
- Location
- Houston, TX, US
- LinkedIn followers
- 500 followers
About Chonthida Polngam
Results-driven, experienced hospitality management. Skilled in team leadership…
Experience
Manager
Jan 2023 — Present · US
Oversee stores in Houston, TX-Increased store sales by 10% YOY within first 4 months through effective strategies and team engagement-Improved guest satisfaction scores by 15% by enhancing service quality and streamlining FOH operations-Successfully minimized guest complaints by training staff in proactive problem-solving and consistent service standards-Fully accountable for P&L management, consistently analyzing financial reports to drive profitability and identify operational efficiencies-Reduced labor and inventory cost by 3% through precise forecasting, efficient scheduling, and inventory management aligned with sales trends.
Education
Srinakharinwirot University
Bachelor of Business Administration - BBA
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