Chloé Barclay
Core Crew (Front Desk & Sales) @[solidcore]
Signup · Get unlimited contacts
WORK HISTORY
Core Crew (Front Desk & Sales) @[solidcore]
West Hollywood, CA, US
solidcore] is a high-intensity, low-impact full-body workout. Core Crew contributes to [solidcore]’s success by generating sales, promoting the studio, and delivering a positive experience with professionalism and patience.Responsibilities- Serves as the first point of contact, partnering with Coaches to deliver a superior client experience by checking in clients through Mindbody Online, recognizing milestones, and educating them on offers and memberships- Coaches team members in real time and supports management by improving onboarding, revising training materials, and facilitating shadowing sessions—contributing to stronger processes and increased new-hire proficiency within their first month- Consistently meets monthly sales targets by converting 4–7 clients into new memberships.
EDUCATION
California State University, Northridge
Bachelor’s Degree, Communication and Media Studies
National University
Master’s Degree, Strategic Communication
SKILLS
ABOUT CHLOÉ BARCLAY
I am a seasoned Customer Success Specialist with over 15 years of experience in customer service, account and project management, analysis, and facilitation. I hold a Master\'s degree in Strategic Communication and have a passion for exploring innovative ways to leverage the power of communication, technology, AI, and analytics to drive positive change and bridge the gap between human connection and technological advancements.In my current role, I craft compelling narratives and develop strategic communication plans, effectively conveying complex ideas and enhancing user experiences. I also optimize data-driven decision-making processes and take a proactive approach to problem-solving. I thrive in dynamic environments and enjoy collaborating with diverse teams to achieve project success. Additionally, I strongly advocate for psychological safety, women\'s empowerment, and DEI initiatives, as I firmly believe that emotional intelligence and diversity foster innovation, and inclusivity leads to sustainable growth. I am committed to creating environments that support and uplift underrepresented voices, ensuring equal opportunities for all. I am excited to collaborate with like-minded professionals who share my passion for leveraging technology to drive positive social impact and empower diverse communities. Let\'s connect and explore ways to make a difference together.
This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.