Chloe Cooke
Loyalty & Customer Marketing
- Role
- Channel Strategy & Planning Manager at IHG Hotels & Resorts
- Location
- Atlanta, GA, US
- LinkedIn followers
- 500 followers
About Chloe Cooke
With over 8 years of client-facing experience in the retail industry, I have spent my career empowering retailers and brands to use data to make customer-first business decisions. I have expertise in customer loyalty and personalization, having designed or managed programs for a retailers in the grocery and pharmacy industries. I\'m comfortable as a customer data generalist as well, having worked across mutliple areas of retail including category management, price & promotions, and retail media.What motivates me is pride of ownership – both for myself and whomever I’m representing. I aim to foster an inclusive environment where everyone feels seen regardless of seniority.
Experience
Channel Strategy & Planning Manager
Jan 2026 — Present
Education
New York University
Bachelor's degree
Northwestern University
Master's degree
Skills
- Social Media Marketing
- Powerpoint
- Microsoft Excel
- Public Relations
- Internal Communications
- Customer Service
- Event Planning
- Nonprofit Organizations
- Social Media
- Social Networking
- Leadership
- Fundraising
- Marketing Strategy
- Writing
- Corporate Communications
- Copy Editing
- Strategic Communications
- Research
- Microsoft Office
- Microsoft Word
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