Chloe Crabtree
Agile Project Manager @The Guide Dogs for the Blind Association
Signup · Get unlimited contacts
WORK HISTORY
Agile Project Manager @The Guide Dogs for the Blind Association
Led the delivery of a new MACH web architecture, restoring control to a complex programme and landing a critical‑issue‑free launch. Strengthened governance, planning, RAID discipline, multi‑team delivery to improve predictability, quality, and stakeholder confidence.
SKILLS
ABOUT CHLOE CRABTREE
I provide high‑impact Agile Delivery and IT Project Management services, specialising in stepping into complex, high‑risk environments to restore control, accelerate progress, and align teams around clear, outcome‑driven delivery. Organisations bring me in when they need rapid clarity, decisive leadership, and predictable, high‑quality execution across digital and technology programmes.What I deliver- Interim / Contract Delivery Leadership — Immediate impact onboarding, stabilising delivery during periods of change, uncertainty, or capability gaps- Delivery Acceleration — Fast diagnosis, removal of blockers, and creation of clear, achievable delivery plans that drive measurable progress- Programme - Stabilisation — Strengthened structure, governance, RAID discipline, and predictable flow for stalled, high‑risk, or multi‑supplier initiatives- Agile Team Setup & Ways of Working — Establishing Scrum/Kanban teams, shaping backlogs, embedding delivery rhythms, and improving flow and performance- Team & Supplier Alignment — Unifying internal teams and vendors around shared priorities, decisions, and delivery expectations- Digital & Platform Delivery Leadership — Salesforce, CRM, CMS, cloud, and integration delivery with strong translation between technical detail and business outcomes.Outcomes delivered- Guide Dogs — Delivered a modern MACH web architecture, reducing operating costs by ~50% and launching with zero critical issues- OVO Energy — Automated segmentation and care‑squad assignment for 4M accounts, generating £1.5M annual savings- Sorted Group — Turned around a critical SaaS delivery pre‑launch, unifying five Agile teams under a single, coherent plan- Wickes — Launched eBay Click & Collect in under three months, driving a 30% uplift in sales- Value Retail / Bicester Village — Fast‑tracked the Roving Concierge iOS app MVP in four months, then scaled to three villages in two months- VFS Global — Delivered a global Sitecore ecommerce platform across 76 markets and 16 languages, contributing to a 200% revenue increase in two months- Multiple organisations — Stabilised high‑risk programmes through strengthened governance, RAID discipline, and outcome‑driven delivery plans.
This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.