Chloe Tilley
Supply Chain Process Excellence, Strategy and Customer Services Lead @Johnson & Johnson MedTech
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WORK HISTORY
Supply Chain Process Excellence, Strategy and Customer Services Lead @Johnson & Johnson MedTech
Responsible for driving operational excellence by aligning strategic initiatives with business objectives, focusing on key areas such as end-to-end process management and optimization across Customer Services, Supply Chain and Warehouse. This role encompasses leading critical projects, optimizing financial performance, and fostering collaboration across teams to ensure efficient and effective supply chain operations.Role includes direct responsibility for Customer Services team, driving adherence to KPIs, meeting diverse customer requirements and ensuring performance excellence.
EDUCATION
ICAEW
ICAEW, ACA
University of York
BA (Hons), History
ABOUT CHLOE TILLEY
Experienced and adaptable professional with more than 15 years\' experience in Professional Services and Blue Chip organisations in Finance, Project Management and ERP Implementation roles. Able to quickly adapt to new challenges and technologies, I thrive in dynamic environments where I can utilize my problem-solving skills to drive success. With a passion for collaboration and a strong ability to build relationships, I excel at leading cross-functional teams and delivering exceptional results.Throughout my career, I have successfully managed complex projects, overseeing the implementation of ERP systems and driving process improvements that have resulted in increased efficiency and cost savings. My in-depth knowledge of finance and project management principles allows me to effectively analyze data, identify areas for improvement, and implement strategic solutions.
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