Chloé Pham
Assistant Manager @HUGO BOSS
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WORK HISTORY
Assistant Manager @HUGO BOSS
Toronto, ON, CA
EDUCATION
George Brown College
Health Services/Allied Health/Health Sciences, General
George Brown College
Diploma
Massey University
Bachelor of Business Studies
SKILLS
ABOUT CHLOÉ PHAM
With over 7 years of experience in fashion retail leadership, I bring a results-driven yet emotionally intelligent approach rooted in luxury clienteling, high-volume operations, and team excellence. At ba & sh (Yorkdale Shopping Mall & Hudson’s Bay Queen), I led high-performing teams to exceed KPIs, deepen client loyalty, and elevate the in-store experience. My approach blends emotional intelligence, team mentorship, and commercial awareness, ensuring both customer delight and business success. Specialties: • Clienteling & Relationship Management • Team Leadership & Coaching • KPI Execution & Sales Growth • Visual Merchandising & Inventory Optimization • Event Activation & Luxury Brand Partnerships Recognitions: • +97% Over LFL Performance (2023) • Best Inventory Improvement Award – from -11% to +3% • Brand collaborations hosted: Dior Beauty, YSL, Monday Girl Bachelor of Business Studies (BBS), Massey University Major: Management | Minor: PR & Communications Now, I’m looking to contribute to a luxury brand that values long-term leadership, client-first culture, and thoughtful growth. I believe in building elevated retail experiences where service feels soulful, teams feel empowered, and every brand touchpoint reflects quiet excellence.
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