Chloe Neary
Director of Technical Service Management @Bango
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WORK HISTORY
Director of Technical Service Management @Bango
Cambridge, GB
As Director of Technical Services Management at Bango, I lead the global TSM function, driving operational excellence, technical partnership- Defined and executed team strategy, KPIs, and success metrics aligned with business goals—driving improvements in incident response, partner satisfaction, and service delivery.
ABOUT CHLOE NEARY
I’m a fintech operations and payments professional with experience building technical teams and scalable support systems in fast-paced, high-growth environments.I specialize in payment gateway integrations, scheme compliance (Visa, Mastercard, PSD2), and leading cross-functional ops teams across onboarding, support, and product readiness.Known as a trusted advisor and hands-on leader, I’ve helped scale operations, implement technical support models, and lead complex merchant and partner integrations in both startup and enterprise contexts.
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