Chloe Irons

About Chloe Irons

With nearly 20 years of experience in business and internal controls, I have built a career on driving operational excellence, managing risk, and enabling strategic growth within financial services organizations. My expertise is in identifying and mitigating risks, optimizing processes, and leading diverse stakeholders through complex challenges in high-pressure environments.As a seasoned leader, speaker, and coach, I focus on fostering psychological safety, managing change, and empowering teams to navigate transitions effectively. My ability to align strategy with execution, streamline operations, and build high-performing teams positions me to drive sustainable success at an organizational level.Beyond my professional endeavors, I volunteer on the Membership Committee of the International Coaching Federation (ICF) NYC chapter to support member events and engagement.Core Competencies for a COO Role: Operational Strategy & Execution Risk Management & Business Controls Organizational Change & Transformation Leadership & Stakeholder Engagement Process Optimization & Efficiency Coaching, Communication & Talent Development

Experience

1. Executive Director

   Wells Fargo

   Sep 2024 — Present · New York, NY, US

   Executive Director within the CIB COO team responsible for driving consistency across Shared Services supporting the front office CIB businesses, RCSA, and Issue Management.

Education

• University of Illinois Urbana-Champaign

  Master of Science, Management (MSM)

• University of South Florida

  Design Thinking Program Advisor, Design Thinking

• Harvard Extension School

  Organizational Behavior Graduate Certificate, Industrial and Organizational Psychology

• Florida International University

  Bachelor's degree, Psychology

  2001 — 2006

• Coach Training Alliance

  Coach