Chloe Cook
Customer Insights & Ux @hims & hers
London, GB
EMAILS
MOBILE NUMBERS
+91 *********19
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WORK HISTORY
Jul 2023 — Present
Customer Insights & Ux @hims & hers
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At Hims & Hers, I led a 60-member qualitative community to uncover the emotional and behavioral needs of customers on weight loss treatment—insights that shaped marketing, product features, and brand positioning. I also supported various research projects focused on claims testing, UX research, and category-specific NPS to inform customer experience, messaging and positioning strategies.
EDUCATION
2015 — 2018
Georgia State University
Bachelor of Business Administration - BBA, Marketing
2014 — 2015
University of South Carolina
Marketing
N/A
Universidad Carlos III de Madrid
Master of Science - MS, Marketing
ABOUT CHLOE COOK
Insights & Strategy Consultant
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