Chivona Cruz
Logistician | Operations Management | PMP® candidate
- Role
- Area Manager at Amazon
- Location
- Tucson, AZ, US
- LinkedIn followers
- 500 followers
About Chivona Cruz
18+ years of combined military and civilian experience in leadership, logistics, material…
Experience
Area Manager
Jul 2022 — Present · Tucson, AZ, US
Plans, coordinates, and executes the daily sort plan length, volume, and necessary headcount for up to 90 employees and over 65k in volume; ensures employee safety compliance and the prevention of all recordable injuries.• Delivered results to quality metrics by adding an employee to a critical role that decreased site mis-sorts by 49.9% and daily multiread errors to an average of.05% over a period of 8 weeks.• Developed an action plan that decreased employee scanning mistakes and failed moves by more than 43% on average with 24 employees in 5 weeks.• Supports, mentors, and motivates on average of over 50 hourly associates every sort, and 28 direct reports; provided input on 3 employee resumes, resulting in 1 promotion.• Monitors workflow and inbound rates that contributes directly to scanning performance and effectiveness; supervises cross dock completion and reinduction of packages if necessary.
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