Amy Chiu

About Amy Chiu

Hi, I’m Amy Chiu — a User Experience Designer with a strong background in enterprise…

Experience

1. Senior Ux Designer

   ADP

   Sep 2021 — Present

   As a UX Designer at ADP, I supported the GETS UX Team in creating and improving the user experience of Client Engagement Hub (CEH). I worked closely with UX researchers and product owners to analyze user pain points and application challenges, and I provided comprehensive solutions with pixel perfect design. • Delivered visual design artifacts melding ADP\'s visual design language with user experience principles. • Led the design effort in replacing a 2nd Desktop application, reimagining the new experience, and improving accessibility. • Designed automated workflows to simulate and improve upon existing processes, reduce user tasks, and make significant improvements in efficiency and productivity. • Facilitated and supported Digital Transformation Concept Sprint by creating personas, user flows, sketches, and prototypes for complex scenarios to a diverse audience of executives, design partners, and developers.

Education

• University of Washington

  Bachelor of Arts (BA), Economics

  2010 — 2014

• University of Washington

  Bachelor of Science (BS), Informatics

  2010 — 2014

Skills

• Persona
• Interaction Design
• Multi Tasking
• E-Commerce
• Sql
• Bootstrap
• Fundraising
• Sketch App
• Cascading Style Sheets (Css)
• Ajax
• Html
• Customer Service
• Adobe Photoshop
• Css
• Communication
• Axure Rp
• Information Architecture
• Prototype
• Wireframes
• Visual Design
• Business-to-Business (B2b)
• Content Strategy
• Javascript
• Databases
• User Experience
• Balsamiq
• Mobile Applications
• Teamwork
• Wireframing
• Multilingual
• Adobe Illustrator
• User Flows
• Illustrator
• Photoshop
• Java
• Leadership
• Omnigraffle
• C#