Chitradip Chakraborty

Business Analyst @Recenso Services

Winnersh, GB

Led workshops and interviews with Vodafone UK project sponsors, product owners and product managers via MS Teams to elicit and prioritize business requirements and produced clear Word and Excel documentation that ensured project scope clarity and 100% stakeholder alignment2. Analysed as-is and to-be business processes using MS Visio and developed detailed functional specifications and use cases of the GenAI dashboard in standardized MS Word templates in SharePoint which enhanced stakeholder understanding and reduced requirement rework by 20%3. Analysed multi-format data stored in Excel, PDF, and Word repositories using advanced Excel formulas (VLOOKUP, INDEX-MATCH, TEXT functions), Python libraries (NumPy/Pandas) and SQL queries to standardize and transform data into a single format and improved data quality and integration accuracy by 30%4. Created UAT test cases in Excel and verified Squirro GenAI results against Vodafone UK’s live database in Agile sprints with business and QA teams to increase dashboard accuracy and reduce production defects by 35%5. Conducted stakeholder workshops with six departmental leadership teams using MS Teams to capture end-to-end “As-Is” processes, which surfaced 40% more process inefficiencies than previously identified6. Developed detailed “As-Is” process maps with swimlanes in MS Visio, which enhanced stakeholder understanding of cross-functional inefficiencies and accountability gaps by 45%7. Developed an executive-facing presentation using MS PowerPoint outlining timesheet and time-tracking tool capabilities, test outcomes, and compliance details, which secured project buy-in and led to successful tool onboarding with a 100% adoption rate across teams

Techno Main - Salt Lake

Bachelor of Technology - BTech, Electronics and Communications Engineering

Delhi Public School, Ruby Park

Class 12

University of Southampton

M.Sc Business Analytics and Mangement Science

South Point High School, Kolkata

Class 10