Chitra Santhanam

About Chitra Santhanam

PMP with 14+ Years of Test / Project Management ExperienceProfile Summary: PMP® Certified. Total: 14 Years in Software Testing, 5 Years in Management, 5 Years in Agile/Scrum, 3 Years in Automation. Project Management Professional PMP® (2016), BE Information Technology (2004).Key Skills: PMP Certified, Test Management, Team Management, Scrum, Agile Manual & Automation testing, White Box testing, Web/ Mobile / STB Applications, STLC, Test Director, CRM, Toad, SQL Plus, TOAD, XML, CSS, REST, SOAP, Jira/Clearquest/Quality Center ALM/ Zephyr/Bugzilla/Test Base, Confluence, Wiki, MS Project, Visio, CVS, GitHub, SharePoint, IE/Safari/Opera/ Firefox/Chrome, BMC Patrol, BMM, Python, Kanban, RFHUtil, MQ Explorer/Client, Version One, JSON, Java Script, API, Web Services, JIRA, Confluence, POSTMAN, FileZilla, Visual Code, ADB, XCode, Charles, Devtool, Splunk, TextwranglerPM Skills & Experience: Managing Multiple Teams, 20+ Associates, Offsite Co-ordination, Project deliveries, Budgeting, Forecasting, Resourcing, Estimations, Recruitment, Mentoring, Appraisals, Career Progressions, QBR, Metrics and Audits by PMO. Experienced in managing T&M, as well as Fixed bid projects across BFSI, Telecom & Retail domains. Worked on writing proposals for RFP, raising invoice for Milestone payments, Managing Multiple clients and projects.

Experience

1. Program Manager - Wireless

   Cisco

   Feb 2018 — Present · US

   Managed the delivery of Features for CMX 10.5 for few weeks by working with Cross Functional Teams. Managed the schedule, resourcing & delivery of the features for Dev Test. • Managed AireOS releases 85 MR3, 82 MR7 till it went live on CCO. Worked on Maintaining Scope, Schedule, Plan, Resourcing & PSIRT compliance.• Worked with Cross functional Teams for each phases from Code commit, Dev test, Alpha & Beta to ensure all the project quadrants are maintained and the Quality is achieved.• Developed release level metrics which will bring the awareness and quality to various management levels• Managed release stability and throttle pulls, bug inflow/outflow metrics and also code commit process• Worked closely with executives & management team on various view points of the release stability and quality• Drafted action plans and led regular weekly meetings with department executives to review project status and proposed changes.• Provide mitigations for risks and ensure timely delivery of projects with high quality.

Education

• Shanmugha Arts, Science, Technology and Research Academy

  B.E, Information Technology