Chitra Lekha Vbvr
Finance Manager @ Amazon
- Role
- Finance Manager Amazon at Amazon
- Location
- Hyderabad, IN
- LinkedIn followers
- 500 followers
About Chitra Lekha Vbvr
High-performing, results-driven professional with 22+ years of experience in IT/ITES, Banking, and Finance & Accounting (F&A) domains. A proven leader in strategic planning, operational excellence, and process transformation, with 15+ years of deep expertise in Accounts Payable (Source-to-Pay). Adept at leveraging data analytics, metrics, and automation to drive efficiency, compliance, and business insights. Experienced in leading complex global transformation projects, executing large-scale process transitions, and managing end-to-end reporting frameworks with a strong focus on customer-centricity and stakeholder engagement. Skilled in Lean and Six Sigma methodologies, with a passion for teaching, coaching, and mentoring teams to foster a data-driven culture. Extensive experience in Project & Change Management, driving continuous improvement and optimizing reporting & analytics functions to support enterprise-wide decision-making.
Experience
Finance Manager Amazon
May 2022 — Present · Hyderabad, IN
Established and led the Global Invoices on Hold (IOH) team achieving 10% reduction in overall holds, meeting annual goals and improving related payment accuracy metrics by 0.5%. Delivered a 20% productivity improvement while maintaining exceptional service standards. Successfully launched IOH Program 2.0, achieving the agreed-upon goals, released 6.3 FTE savings by implementing a standard escalation model across Service Centers and eliminating non-value-added work. Continued to drive upstream and technology-dependent initiatives. Spearheaded the implementation of global metrics and dashboards, ensuring strong stakeholder collaboration Conceptualized and launched the AP Customer Experience Summit, fostering a customer-obsession culture within FinOps AP teams. Acted as the Single-Threaded Leader for the Accounts Payable Workbench (APW) implementation, contributing to the development of the Business Requirement document and designing the to-be process. Ensured strong compliance mechanisms in place and introduced a recertification process for manual payments requests through CREATURE tool.
Education
Osmania University, Hyderabad
Master of Business Administration - MBA, Marketing, HR
Symbiosis Centre for Distance Learning
Post Graduate Diploma, Human Resource Managaement
2007
Madurai Kamaraj University
Master of Philosophy - MPhil, Management
2006
Osmania University, Hyderabad
Bachelor of Laws - LLB, Law
2010
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