Chitra Krishnan
Delivering happiness at Zoom
- Role
- New Product Introduction Manager Npi Senior Business Analyst at Zoom
- Location
- Fremont, CA, US
- LinkedIn followers
- 500 followers
About Chitra Krishnan
Solution oriented Business Analyst with cross-functional experience in the IT industry with specialization in the areas of CRM Strategy & Business Analysis, CPQ process, Product Management, Business process reengineering, Technical documentation and Process implementation.Proven track record in grooming product backlog, creating user stories with detailed acceptance criteria and leading sprint planning sessions with IT and Business. Front ending User Acceptance Testing, User Training sessions and supporting production deployments.Working with IT product management, development teams and various business partners to successfully deliver solutions for various business needs. Strategically planning and maintaining the product roadmap.Certified Salesforce.com Administrator with experience managing various instances of the SaaS application in a system admin capacity.Proficient in CPQ process and functionalities including product configuration, rule, discounting, Discount Approval Matrix and Quote template structure. Specialties: Customer Relationship Management, Configure Price Quote, Project Management, Product Management, Client Engagement, Business Analysis, Change Management, Data Analysis, Process Engineering, User Acceptance Testing
Experience
New Product Introduction Manager Npi Senior Business Analyst
Nov 2021 — Present
Education
Product School
Product Management Certification, Product Management
Annamalai University
Master’s Degree, Computer Science
Skills
- Business Intelligence
- Saas
- Integration
- Business Analysis
- Soa
- Vendor Management
- Microsoft Sql Server
- Sdlc
- Enterprise Architecture
- Project Management
- Oracle
- Requirements Analysis
- Cloud Computing
- Unix
- Sql
- Siebel
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