Chirantan Sharma

About Chirantan Sharma

Product management leader with 17+ years in e-commerce, fintech, and telecom. Built and scaled products, led digital transformations, and driven innovation across consumer and enterprise technology. My marketing background gives me a unique advantage: I understand both building customer-centric products and driving go-to-market success. I am passionate about solving real customer problems that create measurable business value.

Experience

1. AVP Product Management

   FNP

   Feb 2023 — Present · Gurugram, IN

   Leading global product strategy and transformation for a Cr+ e-commerce platform across India, middle east and Southeast AsiaBuilt and led the entire product org (PMs, Ops, UX, BI) across India and overseas; scaled to a 12-member cross-functional team.Launched Instant Delivery, now 60% of orders and ~10% of sales; enabled by full supply chain digitization (POS, IMS, WMS).Improved conversion rate from 3.9% to 4.5% via UI/UX overhaul, merchandising platform, and journey optimizations.Introduced FNP Wallet, Occasion Vault & Secret Gifting, driving +4% repeat purchases and deeper lifecycle engagement.Revamped payments with smart routing and new modes;+8% success rate, 10% cost savings.

Education

• Subodh Institute of Management & Career Studies (SIMCS)

  BBA, Dual

  2002 — 2005

• IBS Hyderabad

  MBA, Marketing

  2006 — 2008

• Northwestern University - Kellogg School of Management

  Post Graduate Certificate in Product Management . , Product Management

Skills

• Team Management
• Competitive Analysis
• Market Intelligence
• Team Mentoring
• Market Research
• Market Analysis
• Process Improvement
• Business Analysis
• Business Development
• Vendor Management
• Business Planning
• Strategy
• Data Analysis
• Analytics
• Business Strategy
• Product Management
• Report Writing
• Team Building