Chiranjib Bhattacharjee

About Chiranjib Bhattacharjee

I am a senior product manager with a passion for building great SaaS products that solve real problems for B2B users. I have a deep understanding of these domains and expertise in building products from scratch, scaling them, and leading product teams.I am currently part of a brilliant team developing a new B2B SalesTech product from the ground up. I am using my skills in market research, competitive analysis, and user experience design to create a product that will meet the needs of our target users.I am also a strong collaborator and mentor. I enjoy working with cross-functional teams to bring products to life and to help my team members develop their product sense.Earlier, as a senior consulting partner for TCS iON Higher Education, I solved real-life problems with empathy, creativity, and teamwork. I contributed to strategy development for B2B products in the growth phase, drove customer-centric initiatives, and conducted market and customer analysis to deeply understand customer needs. I delivered customer delight by focusing on improving customer experience KPIs.Before that, I was Functional Architect and Domain Consultant for Open Banking Strategic Initiatives group of TCS\' Banking, Financial Services, and Insurance business unit and designed next-gen digital propositions for small and medium business banking, retail banking, and wealth management portfolios.I have extensive experience in growth and transformation consulting having worked in a broad range of industries including BFSI, Retail, Healthcare, and Utility sectors in Canada, US, Europe, APAC, and Africa.I am an alumnus of XLRI, Jamshedpur, and Jadavpur University, Kolkata, India.chiranjib1979.medium.com (Blog)bit.ly/3LudjU0 (Portfolio)

Experience

1. Lead Product Manager

   Tata Consultancy Services

   Oct 2022 — Present · IN

   Market Research and Product Strategy:Conduct in-depth market research to identify customer needs and market trends. Based on this research, develop a product strategy that aligns with the company\'s goals and helps capture market opportunities. This includes defining the product\'s positioning and competitive differentiation.Enhancing User Experience (UX):Dedicated to improving the user experience (UX) of the product. Collaborates closely with UX designers to enhance current processes and approaches, ensuring that users have a seamless and value-adding experience.Cross-Functional Collaboration and Product Development:Collaborate closely with cross-functional teams, including Engineering, Design, and Quality Assurance, to drive the product development process.Contributing to Product Launch:Actively involved in various activities related to the launch, working with stakeholders across Sales, Marketing, and Operations. His goal is to ensure a successful market entry for the product.Mentoring and Guiding Junior Product Managers:Provides guidance and mentorship to junior product managers, helping them develop PM skills.

Education

• Jadavpur University

  BE

• XLRI Jamshedpur

  PGDM (GM), Business Administration and Management, General

Skills

• IT Service Management
• R Studio
• Cmmi
• Team Management
• Test Management
• Business Analysis
• Global Delivery
• User Acceptance Testing
• Software Development Life Cycle (Sdlc)
• Business Process
• Analytics
• IT Strategy
• Cross-Functional Team Leadership
• Resource Management
• Consulting
• Strategy
• Data Migration
• Analysis
• Quality Assurance
• Agile Methodologies
• Management
• Process Improvement
• System Testing
• Sdlc
• Solution Architecture
• Pre-Sales
• Requirements Analysis
• Itil V3 Foundations Certified
• Test Strategy
• Requirements Gathering
• Pmp
• Data Warehousing
• Leadership
• Devops
• Behavior Driven Development
• R
• Project Management
• Vendor Management
• Machine Learning
• Strategic Planning