Chiranjeev Dubey
CTK SVC Sr. Associate || Amazon
- Role
- Ctk Svc Sr Associate at Amazon
- Location
- Hyderabad, TG, IN
- LinkedIn followers
- 500 followers
About Chiranjeev Dubey
Product-driven problem solver with experience at Amazon and as Founder of an AI-powered platform, combining data analytics, operarional expertise userresearch (200+ interviews), and end-to-end product execution to build scalable, user-centric solutions.
Experience
Ctk Svc Sr Associate
Feb 2026 — Present · Hyderabad, IN
Managed, analyzed, and improved large-scale employee data for European nations, leveraging Amazon Quick AI, AWS, Tableau, and Excel to drive operational efficiency and decision-making.•Optimized global data operations using Quick AI, AWS, and Tableau, maintaining a 97% CSAT across 45+ daily cases while deploying an automated dashboard that eliminated manual audits and saved 40.8 hours annually.•Collaborated with cross-functional partner teams to identify operational bottlenecks, execute process changes, and improve centralized policies to resolve systemic issues.•Executed standard operating procedures (SOPs) and leveraged real-time data analysis to balance strict process adherence with rapid, holistic case resolution in a high-volume, fast-paced environment.•Maintained and consistently exceeded key operational performance metrics (KPIs), utilizing critical thinking and root-cause analysis to mitigate risks and resolve complex escalations under tight deadlines.
Education
PSIT College of Higher Education
Bachelor of Business Administration - BBA, Business Administration and Management, General
Find verified contacts for anyone on LinkedIn
Unifers gives sales teams verified emails and direct dials, enriched profiles, and outreach that lands in the inbox.
Free plan included · No credit card required
This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.