Chiranjeet Barkakoti
Consultant(CMT) | OSS Fulfilment | Process Transformation | Azure,AWS,Google Cloud Certified
- Role
- Consultant(Oss Bss) at Wipro
- Location
- Bengaluru, KA, IN
- LinkedIn followers
- 500 followers
About Chiranjeet Barkakoti
Currently working in the Telecom OSS domain as a Consultant for a satellite-based…
Experience
Consultant(Oss Bss)
Jul 2023 — Present · IN
Handling OSS Fulfilment, process transformation and architecture design for a Satcomm Provider.> Business frameworks: Use of frameworks like ETOM for process mapping and creation of roadmaps for the Order-to-Activate process.> Fault Management: Identifying process inefficiencies and releasing automated features, leading to a decrease in manual order processing by 97.4% in 4 months.> Business Analyst: Creation of user stories, sprint planning, and ServiceNow tickets for blockages and user issues in the Order Management system.> Configuration Management: Facilitated requirement gathering for Bugfixes/Application changes for issues related to Fulfilment Hub.> Understanding of E2E broadband network connectivity via Low Earth Orbit satellites.> Network Performance Management: Managing the network architecture & network components for a satellite-based broadband connectivity network for efficient performance analysis and resolution> Reports & Dashboards: Create reports and dashboards to track KPIs as per SLAs.
Education
Symbiosis Institute of Digital & Telecom Management (SIDTM), Pune
Master of Business Administration - MBA
2021 — 2023
Kalinga Institute of Industrial Technology, Bhubaneswar
BTech - Bachelor of Technology
2013 — 2017
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